96bet Responsible Gambling
Entertainment is enjoyable only when it stays in control. 96bet wants every player to play consciously, safely, and within their means.
Why Responsible Gambling Matters
Online gaming and betting is a form of entertainment — it is not a reliable source of income. 96bet believes every player should decide their time and money limits in advance. The moment gambling starts causing stress rather than enjoyment, it is wise to stop.
96bet's Terms and Conditions clearly state that no one under 21 may open an account or place any kind of bet on this platform. This rule is strictly enforced and age is confirmed through an identity verification process.
Excessive betting or gaming can have a serious impact on a person's family relationships, financial situation, and mental health. On this page you will learn how to protect yourself, which signs to watch out for, and where to get help if problems arise.
96bet's commitment: We are committed to creating an environment where gambling remains a form of entertainment, not a source of stress. For this reason our support team is available 7 days a week, 24 hours a day.
If you are concerned about yourself or someone in your family, contact us via live chat or email — we are here to help.
Tools to Keep Yourself Safe
96bet offers several self-limit tools. Using these, you can keep full control over your gaming experience.
Deposit Limit
Set the maximum amount you will deposit per day, week, or month. Once set, it takes effect immediately, and increasing the limit requires a waiting period.
Session Time Limit
Decide in advance how long you will play in one sitting. When the time is up, the system will automatically log you out, making it easier to take a break.
Temporary Break
Temporarily close your account for 24 hours, 48 hours, or 7 days. During this time you will not be able to log in, giving you a chance to clear your head and reconsider.
Self-Exclusion
You can apply to keep your account closed for an extended period — from 30 days up to permanently. No promotional messages will be sent during the self-exclusion period.
View Play History
You can view your complete gaming and betting activity at any time. Staying aware of your spending habits is the first step toward responsible gambling.
Get Help
If you are unable to set limits or close your account through the portal yourself, contact us via 24/7 live chat or email — our support team will help you in Bengali.
Warning Signs
The signs below indicate that gambling is going beyond entertainment and becoming a problem. If you notice any of these in yourself or someone close to you, act quickly.
- You keep going back to play in order to recover lost money — the thought "I'll win it back with just one more game" keeps running through your mind.
- You are hiding gaming-related information from family or friends, or lying to them about it.
- You get angry or uncomfortable when asked to stop playing or when setting limits is brought up.
- You are using money meant for essential bills, food, or family expenses to place bets.
- It has become hard to focus on sleep, work, or studies, and your mind keeps drifting to the next game.
- You are playing with borrowed money or loans and have no plan to repay the debt.
- When you are not playing, you feel restless, irritable, or low.
Do not ignore even one of these signs if you notice it in yourself. You will find more information about responsible gambling in 96bet's FAQ section, and if needed, speak directly with the support team.
Where to Get Help
Acknowledging a problem takes courage. Reach out to the places listed below — you do not have to face this alone.
96bet Live Chat
At any time of day or night, chat with us in Bengali via live chat. We are ready to help with self-limits, account closure, or any other support you need.
96bet Email Support
If you prefer not to speak directly, contact us by email. Our support team responds in both Bengali and English and your information is kept completely private.
Family and Close Ones
Tell a trusted family member about the problem. The support of someone close is often the greatest source of strength and can help you find a way forward faster.
Professional Counselling
Consult a mental health professional or psychiatrist. Addiction treatment services are available at various government and private hospitals in Bangladesh.
Community Organisations
Some non-governmental organisations in Bangladesh work on addiction rehabilitation. You can get a referral from a local healthcare centre or a family doctor.
Financial Advisor
If excessive gaming has caused financial difficulties, seek the help of a financial advisor. Professional assistance with budgeting and debt management can help get things back on track.
Assess Yourself
Think through the questions below honestly. If most of your answers are "yes", it is time to seek help.
Ask Yourself
No one under 21 is allowed to open an account or place bets at 96bet — this is our strict rule. Our Privacy Policy explains how account information is kept secure and how self-exclusion requests are processed.
Core Principles of Responsible Gambling
Set a budget and stick to it. Before each session, decide the maximum amount you will spend. Once you reach that limit, stop playing. Trying to recover lost money by playing on almost always leads to greater losses.
Control your time. Do not play for long stretches at a time. Take a break every hour — get up, drink some water, talk to your family. Playing beyond set time limits gradually leads toward addiction.
Keep your emotions in check. Do not sit down to play when you are angry, frustrated, or anxious. When your mood is off, your ability to make decisions weakens and the tendency to take excessive risks increases.
Do not treat betting as a way to earn income. Gaming and betting are entertainment, not a livelihood. No betting strategy guarantees long-term profit. Keeping this in mind makes it easier to make sound decisions.
Keep it away from minors. If your device has a 96bet account logged in, keep the login details out of reach of younger family members. This platform is not for anyone under 21.